Guides, information and support for IT and telephony

Guides and information to help you with problems related to e-mail, telephony, login, internet, etc. are available via the IT Support site at the Medarbetarportalen (Staff Portal)

IT Service Desk

At the University IT Services you will find the University's central IT Service Desk. University employees and students can quickly get guidance and help with their questions from an experienced staff. Contact IT Service Desk / 018-471 44 00 if you need assistance.

Personal assistance

Helpdesk answers questions related to:

  • email and calendar
  • login and user accounts
  • central university systems
  • connection to the wireless network
  • printing and copying.


In addition to personal support via phone or email are self-service pages with step-by-step instructions and guides for:

Specific information on IT for students is available at Uppsala University student pages